1. Help Centre
  2. IRIS Clarity
  3. IRIS Clarity for call centres

We use call centre noise reduction headsets — why do I need IRIS Clarity?

IRIS Clarity complements call centre headsets by isolating voices on both sides of a call, making conversations far more pleasant and efficient. Noise reduction headsets only work for the person using the headphones, and only block noise coming from their side of the call.

Example: You're calling a customer who's driving. With your noise cancelling headset, the noise from your call centre gets eliminated, but you still struggle to make out what your client is saying because of the background noise on their end. IRIS Clarity allows you to isolate your client's voice as well as yours, so you can both focus on what's important: the conversation. 


Infographic_ANC_CVC_Clarity-10  1 st November