---
title: User Management
description: IT-level user management for IRIS Clarity — provisioning, deprovisioning, and managing user access at scale in enterprise deployments.
---

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1. [IRIS Clarity Help Centre](https://support.iris.audio/knowledge?hsLang=en)
2. [Technical & Advanced Topics](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en)
3. [Remote Configuration & Management](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#remote-configuration-management)

# User Management

### Single sign-on

SSO provides a more streamlined log-in process and enhanced security as it reduces the reuse of passwords. 

SSO can be set up by following the instructions under Settings \> Microsoft Entra SSO in the [account dashboard](https://account.iris.audio/). 

Following setup, new users can be invited to the team as usual or automatically provisioned from the Microsoft portal with Entra sync. They will not need to verify their email address and can log-in with their SSO credentials. Users will need to provide the SSO domain created during setup to log-in. This can be added as part of the installation of IRIS Clarity to remove this step.

*We currently only support SSO with Microsoft Entra. If you would like to discuss an alternative provider please contact your sales partner.*

#### Automated provisioning

Users can be added and removed from your IRIS Clarity team from the Microsoft portal with Entra sync. 

- [Getting started](https://support.iris.audio/knowledge/getting-started?hsLang=en)
- [IRIS Clarity Desktop Application](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#main-content)

    - [App Overview & Basic Controls](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#app-overview-basic-controls)
    - [Connecting With Communication Platforms](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#connecting-with-communication-platforms)
    - [Optimising Audio & Performance](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#optimising-audio-performance)
    - [Personalising Your Experience](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#personalising-your-experience)
    - [Advanced App Features](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#advanced-app-features)
    - [Use Case Guides](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#use-case-guides)
- [IRIS Clarity Account Dashboard](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en#main-content)

    - [Team & User Management](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en#team-user-management)
    - [Single Sign-On (SSO) Configuration](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en#single-sign-on-sso-configuration)
    - [Subscription & Billing](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en#subscription-billing)
    - [Analytics & Reporting](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en#analytics-reporting)
    - [Deployment Settings & Remote Configuration](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en#deployment-settings-remote-configuration)
- [Troubleshooting & FAQs](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#main-content)

    - [Common Clarity App Issues](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#common-clarity-app-issues)
    - [Audio & Device Troubleshooting](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#audio-device-troubleshooting)
    - [Installation & Updates](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#installation-updates)
    - [Account & Licensing](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#account-licensing)
    - [General FAQs](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#general-faqs)
    - [Collecting Diagnostic Information](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#collecting-diagnostic-information)
    - [Contacting Support](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#contacting-support)
    - [Set-up](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#set-up)
    - [Compatibility](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#compatibility)
    - [Technical queries](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#technical-queries)
- [Technical & Advanced Topics](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#main-content)

    - [Enterprise Deployment Guides](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#enterprise-deployment-guides)
    - [Network & Firewall Requirements](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#network-firewall-requirements)
    - [Security & Compliance Documentation](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#security-compliance-documentation)
    - [Authentication & Identity Management](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#authentication-identity-management)
    - [Remote Configuration & Management](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#remote-configuration-management)
    - [Contact Centre & Industry Deployments](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#contact-centre-industry-deployments)
    - [Performance, Metrics & Diagnostics](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#performance-metrics-diagnostics)
- [Administration](https://support.iris.audio/knowledge/administration?hsLang=en#main-content)

    - [Manage users](https://support.iris.audio/knowledge/administration?hsLang=en#manage-users)

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