--- title: Cancelling My Subscription description: How to cancel your IRIS Clarity subscription, what happens to your account and data after cancellation, and how to manage your billing. --- [Skip to content](https://support.iris.audio/knowledge/can-i-cancel-my-subscription-if-i-dont-want-to-continue#main-content) English Show submenu for translations ![Group 11.svg\]](https://support.iris.audio/hubfs/Group%2011.svg) Open main navigation Close main navigation - English Show submenu for translations - [Back to IRIS Website](https://iris.audio/) [Back to IRIS Website](https://iris.audio/) How can we help you? - There are no suggestions because the search field is empty. 1. [IRIS Clarity Help Centre](https://support.iris.audio/knowledge?hsLang=en) 2. [IRIS Clarity Account Dashboard](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en) 3. [Subscription & Billing](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en#subscription-billing) # Cancelling My Subscription ## While we hate to see you go, you are able to cancel your subscription with us The steps to cancel your subscription depend on your Account Tier. For **Enterprise Accounts** please refer to your contract or contact your Customer Success Manager or Account Executive directly.  For **Professional Accounts** you can do the following: - Log into your IRIS Account Dashboard[h](https://account.iris.audio/sign-in) - Go to the **Billing** tab - Click on **Manage plan** ![](https://support.iris.audio/hs-fs/hubfs/Screenshot%202024-03-18%20at%2012-10-38-png.png?width=541&height=194&name=Screenshot%202024-03-18%20at%2012-10-38-png.png) - You will be taken to the Stripe Customer Portal - Click **Cancel plan** ![](https://support.iris.audio/hs-fs/hubfs/Screenshot%202021-12-07%20at%2012-03-45-png.png?width=556&height=195&name=Screenshot%202021-12-07%20at%2012-03-45-png.png)   **Note:** Cancelations will take effect at the end of your current billing period. You will continue to have access to your IRIS Clarity subscription until that date. - [Getting started](https://support.iris.audio/knowledge/getting-started?hsLang=en) - [IRIS Clarity Desktop Application](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#main-content) - [App Overview & Basic Controls](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#app-overview-basic-controls) - [Connecting With Communication Platforms](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#connecting-with-communication-platforms) - [Optimising Audio & Performance](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#optimising-audio-performance) - [Personalising Your Experience](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#personalising-your-experience) - [Advanced App Features](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#advanced-app-features) - [Use Case Guides](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#use-case-guides) - [IRIS Clarity Account Dashboard](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en#main-content) - [Team & User Management](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en#team-user-management) - [Single Sign-On (SSO) Configuration](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en#single-sign-on-sso-configuration) - [Subscription & Billing](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en#subscription-billing) - [Analytics & Reporting](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en#analytics-reporting) - [Deployment Settings & Remote Configuration](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en#deployment-settings-remote-configuration) - [Troubleshooting & FAQs](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#main-content) - [Common Clarity App Issues](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#common-clarity-app-issues) - [Audio & Device Troubleshooting](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#audio-device-troubleshooting) - [Installation & Updates](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#installation-updates) - [Account & Licensing](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#account-licensing) - [General FAQs](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#general-faqs) - [Collecting Diagnostic Information](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#collecting-diagnostic-information) - [Contacting Support](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#contacting-support) - [Set-up](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#set-up) - [Compatibility](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#compatibility) - [Technical queries](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#technical-queries) - [Technical & Advanced Topics](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#main-content) - [Enterprise Deployment Guides](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#enterprise-deployment-guides) - [Network & Firewall Requirements](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#network-firewall-requirements) - [Security & Compliance Documentation](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#security-compliance-documentation) - [Authentication & Identity Management](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#authentication-identity-management) - [Remote Configuration & Management](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#remote-configuration-management) - [Contact Centre & Industry Deployments](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#contact-centre-industry-deployments) - [Performance, Metrics & Diagnostics](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#performance-metrics-diagnostics) - [Administration](https://support.iris.audio/knowledge/administration?hsLang=en#main-content) - [Manage users](https://support.iris.audio/knowledge/administration?hsLang=en#manage-users) [![iris\_logo\_dfde06a6ab](https://support.iris.audio/hubfs/iris_logo_dfde06a6ab.svg "iris_logo_dfde06a6ab")](https://iris.audio/) IRIS Clarity Help Centre Contact us: support@shapedbyiris.com Copyright © 2025, IRIS Audio Technologies