--- title: App Profiles description: Create and manage app profiles in IRIS Clarity to standardise settings across your team. Assign profiles to users or set a default for all agents. --- [Skip to content](https://support.iris.audio/knowledge/app-profiles#main-content) English Show submenu for translations ![Group 11.svg\]](https://support.iris.audio/hubfs/Group%2011.svg) Open main navigation Close main navigation - English Show submenu for translations - [Back to IRIS Website](https://iris.audio/) [Back to IRIS Website](https://iris.audio/) How can we help you? - There are no suggestions because the search field is empty. 1. [IRIS Clarity Help Centre](https://support.iris.audio/knowledge?hsLang=en) 2. [IRIS Clarity Account Dashboard](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en) 3. [Deployment Settings & Remote Configuration](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en#deployment-settings-remote-configuration) # App Profiles ## How to manage the IRIS Clarity app from the account dashboard ### **App profiles** [App profiles](https://account.iris.audio/team/app-configuration) allow the look and feel of the app to be controlled via the account dashboard. Multiple profiles can be created, with profiles being assigned to individual users or set as a default profile for all users. ### **Creating a Profile** Click **Create a profile**. There are three sections to set up, #### **UI** Define the look and feel of the app. Allow settings to be selected by the users or have the app open. Control whether the user can log out or quit the app. #### **Audio** All audio related settings (model selection, ringtone detection, etc.) #### **Set up** Enable features like Diagnostic call recording or System default audio. ![](https://support.iris.audio/hs-fs/hubfs/undefined-May-15-2026-03-38-52-8359-PM.png?width=500&height=615&name=undefined-May-15-2026-03-38-52-8359-PM.png) ### **Assign a profile** Assign a profile either by, - - Selecting a user / users in the team tab and clicking the **Assign profile** action. - Set the profile as **default profile**. This will automatically be assigned to all users who do not have an assigned profile. Note: Station based licensing only allows default profiles. ![](https://support.iris.audio/hs-fs/hubfs/undefined-May-15-2026-03-38-52-5982-PM.png?width=384&height=531&name=undefined-May-15-2026-03-38-52-5982-PM.png) ### **Custom local profiles (Windows only)** If you use station based licensing but want to use multiple profiles, you will need to save the profile locally on each device. Create the profile(s) you want and then download as AppConfig.json files. These should be loaded into the following location. The app will read the profile from this location first. C:\\Users\\{user}\\AppData\\Local\\IRIS\_Clarity\\ If no file is present, it reverts to any profiles set in the account dashboard. ![](https://support.iris.audio/hs-fs/hubfs/undefined-May-15-2026-03-38-52-3800-PM.png?width=270&height=153&name=undefined-May-15-2026-03-38-52-3800-PM.png) - [Getting started](https://support.iris.audio/knowledge/getting-started?hsLang=en) - [IRIS Clarity Desktop Application](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#main-content) - [App Overview & Basic Controls](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#app-overview-basic-controls) - [Connecting With Communication Platforms](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#connecting-with-communication-platforms) - [Optimising Audio & Performance](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#optimising-audio-performance) - [Personalising Your Experience](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#personalising-your-experience) - [Advanced App Features](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#advanced-app-features) - [Use Case Guides](https://support.iris.audio/knowledge/iris-clarity-desktop-application?hsLang=en#use-case-guides) - [IRIS Clarity Account Dashboard](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en#main-content) - [Team & User Management](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en#team-user-management) - [Single Sign-On (SSO) Configuration](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en#single-sign-on-sso-configuration) - [Subscription & Billing](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en#subscription-billing) - [Analytics & Reporting](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en#analytics-reporting) - [Deployment Settings & Remote Configuration](https://support.iris.audio/knowledge/iris-clarity-account-dashboard?hsLang=en#deployment-settings-remote-configuration) - [Troubleshooting & FAQs](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#main-content) - [Common Clarity App Issues](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#common-clarity-app-issues) - [Audio & Device Troubleshooting](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#audio-device-troubleshooting) - [Installation & Updates](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#installation-updates) - [Account & Licensing](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#account-licensing) - [General FAQs](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#general-faqs) - [Collecting Diagnostic Information](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#collecting-diagnostic-information) - [Contacting Support](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#contacting-support) - [Set-up](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#set-up) - [Compatibility](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#compatibility) - [Technical queries](https://support.iris.audio/knowledge/troubleshooting-faqs?hsLang=en#technical-queries) - [Technical & Advanced Topics](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#main-content) - [Enterprise Deployment Guides](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#enterprise-deployment-guides) - [Network & Firewall Requirements](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#network-firewall-requirements) - [Security & Compliance Documentation](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#security-compliance-documentation) - [Authentication & Identity Management](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#authentication-identity-management) - [Remote Configuration & Management](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#remote-configuration-management) - [Contact Centre & Industry Deployments](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#contact-centre-industry-deployments) - [Performance, Metrics & Diagnostics](https://support.iris.audio/knowledge/technical-advanced-topics?hsLang=en#performance-metrics-diagnostics) - [Administration](https://support.iris.audio/knowledge/administration?hsLang=en#main-content) - [Manage users](https://support.iris.audio/knowledge/administration?hsLang=en#manage-users) [![iris\_logo\_dfde06a6ab](https://support.iris.audio/hubfs/iris_logo_dfde06a6ab.svg "iris_logo_dfde06a6ab")](https://iris.audio/) IRIS Clarity Help Centre Contact us: support@shapedbyiris.com Copyright © 2025, IRIS Audio Technologies